Accounting and Office Associate

Is TK Cups in your future? Want to make a difference?

At TK our desire is to create easy, beautiful and affordable solutions customers' branding needs. Even in our fast paced environment it's still important to gather for a nice meal or beverage. With our products on the table, branding is part of that enjoyable experience. We offer you the best choices for custom printed napkins, cups, plates, coffee sleeves, coasters and many other products at a reasonable price. We have rigorous quality standards. Most of our products are made in the US and printed in New England where we appreciate the importance of both history and innovation.

Come be a part of our team!

Office Manager

Excellent benefits and PTO!

Accounting & Office Associate

TK Sorgs is the leading provider of promotional products in the food service industry in the Northeast. Located in Fitchburg, MA, we pride ourselves for producing high quality drinkware and napkins for some of the largest companies in the U.S. who can use them to proudly show off their logo and brand image. We use state-of-the-art equipment, hire the best talent, and continuously improve our processes. We meet our customers' needs for quality and on-time delivery.

Summary Job Description: The Office Administration position oversees all office related responsibilities listed below for a smaller facility with 30 employees. The position requires a high standard of maintaining and processing critical and confidential documents that support the business. Aside from the general activities listed below, the key responsibilities of the position cover the oversight of basic accounting & operations.

KEY RESPONSIBILITIES:

• Responsible for basic accounting and HR reporting functions within the facility
• Assist in collection efforts by communicating with our outside collections firm
• Electronically process daily check receipts and reconcile daily deposit
• Verify daily invoices and communicate with outside accountants if any variances are found
• Work with corporate HR department on personnel paperwork issues. This includes completing paperwork on all new hires, processing pay change requests, completing termination paperwork, assisting with benefit enrollment and the assisting employees with the onboarding process in ADP
• Process credit card payment
• Respond directly to payment and invoice questions from customers
• Place daily purchase orders with vendors
• Maintaining a positive, empathetic, and professional attitude.
• Answering and responding promptly to customer phone calls or email inquiries.
• Build sustainable relationships of trust through open and interactive communication with customers as well as colleagues.
• Acknowledging and resolving customer complaints.
• Contribute to team effort by accomplishing related results as needed.
• Keeps their work environment area clean and follows health and safety guidelines.
• Responsible for following safe work environment guidance, including PPE compliance, fall protection, and all other safety policies and practices.
• Actively supports and drives the Company culture through work pride and accountability.
• Collaborates with the management team to identify opportunities for improved processes.
• Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain, and manage vendors, and coordinate food delivery as needed
• Ability to work overtime when required.

CORE SKILLS:

• Ability to successfully and in a composed manner address customer satisfaction issues.
• Excellent communication (written and verbal) and collaboration skills, with customer service focused attitude.
• Detail-oriented, consistent, with a strong work ethic, and takes pride in their work.
• Positive attitude with high integrity and pride in work.
• Ability to multitask, prioritize and manage time effectively.
• Actively participating as a member of a team to move the team toward the completion of goals.
• Ability to handle confidential information
• Basic ability in mathematics, reading, and writing.
• Proficient in Microsoft Office or related software as necessary to complete logs or records.

EDUCATION AND EXPERIENCE:

• 2+ years experience of office management experience
• 1+ years experience with basic accounting experience
• Strong time-management and people skills, flexibility, and multitasking ability
• Advanced computer skills and experience with online platforms
• Proficient in Microsoft Office (Word, PowerPoint, Excel)
• QuickBooks or like systems knowledge
• High school degree required
• Associates or Bachelor degree preferred.
• Demonstrated success as a productive team member.
• Positive attendance record.

PHYSICAL DEMANDS:

• Prolonged periods sitting, performing repetitive tasks, and working on a computer.
• Ability to move products, materials, or documents up to 25 pounds.
• Ability to walk, kneel, and bend.
• Must have excellent hand-eye coordination.
• Must wear proper personal protective equipment (PPE) when required.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Current Openings for Accounting and Office Associate Jobs at TK Cups-Sorg's