Administrative Assistant

Is TK Cups in your future? Want to make a difference?

At TK our desire is to create easy, beautiful and affordable solutions customers' branding needs. Even in our fast paced environment it's still important to gather for a nice meal or beverage. With our products on the table, branding is part of that enjoyable experience. We offer you the best choices for custom printed napkins, cups, plates, coffee sleeves, coasters and many other products at a reasonable price. We have rigorous quality standards. Most of our products are made in the US and printed in New England where we appreciate the importance of both history and innovation.

Come be a part of our team!

We are looking for someone to help-

• Maintaining a positive, empathetic, and professional attitude.
• Work closely with staff helping with any onsite HR needs.
• The daily tasks include but are not limited to reconciling AR, reconciling billing, overseeing the daily invoicing process.
• Working with customers on payment and credit issues, the daily purchasing responsibilities.
• Supports special projects as assigned.
• The position reports directly to the General Manager.
• Answering and responding promptly to customer phone calls or email inquiries.
• Build sustainable relationships of trust through open and interactive communication with customers as well as colleagues.
• Acknowledging and resolving complaints.
• Processing orders, forms, applications and requests.
• Communicate and coordinate with colleagues as necessary.
• Contribute to team effort by accomplishing related results as needed.
• Keeps their work environment area clean, and follows health and safety guidelines.
• Responsible for following safe work environment guidance, including PPE compliance, fall protection, and all other safety policies and practices.
• Actively supports and drives the Company culture through work pride and accountability.
• Collaborates with the management team to identify opportunities for improved processes.
• Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing and shipping packages, and updating contact database and employee list
• Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain and manage vendors, and coordinate food delivery as needed
• Manage all aspects of the office's space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested
• Ability to work overtime when required.

CORE SKILLS:

• Ability to successfully and in a composed manner address customer satisfaction issues.
• Excellent communication (written and verbal) and collaboration skills, with customer service focused attitude.
• Detail-oriented, consistent, with a strong work ethic, and takes pride in their work.
• Positive attitude with high integrity and pride in work.
• Ability to multitask, prioritize and manage time effectively.
• Actively participating as a member of a team to move the team toward the completion of goals.
• Ability to handle confidential information
• Basic ability in mathematics, reading, and writing.
• Proficient in Microsoft Office or related software as necessary to complete logs or records.

EDUCATION AND EXPERIENCE:

• 2+ years of office management experience
• Strong time-management and people skills, flexibility, and multitasking ability
• Advanced computer skills and experience with online platforms
• Proficient in Microsoft Office (Word, PowerPoint, Excel)
• Quickbooks knowledge
• High school degree required-associate's or bachelor's degree preferred.
• Demonstrated success as a productive team member.
• Positive attendance record.

PHYSICAL DEMANDS:

• Prolonged periods sitting, performing repetitive tasks, and working on a computer.
• Ability to move products, materials, or documents up to 25 pounds.
• Ability to walk, kneel, and bend.
• Must have excellent hand-eye coordination.
• Must wear proper personal protective equipment (PPE) when required.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Current Openings for Administrative Assistant Jobs at TK Cups-Sorg's