Customer Service Rep

Exciting Customer Service Rep opportunity! 8:30 am to 5 pm, Monday - Friday

If you are seeking a career in Customer Service at a growing well-established company with excellent benefits, competitive pay, and great work environment, this is the right job opportunity for you!

As a Customer Service Representative, you will play a crucial role in maintaining our commitment to unparalleled customer satisfaction.

A successful candidate is genuinely excited to help the customer and knows that they come first. We are looking for individuals who are patient, empathetic, and eager to learn the business to provide the best customer support. This role requires attention to detail and an understanding of effective, positive communication between the company and its clients.

If you are passionate about delivering outstanding customer service, thrive in a dynamic environment, and are eager to contribute to the success of a growing company, we encourage you to apply.

We offer great benefits including:

• No Weekends, No nights, No holiday shifts
• Paid training
• Paid Time Off and Paid Holidays
• Medical, Dental, and Vision insurance
• 401(K) Retirement Plan
• Bonus program

Duties and Responsibilities Include:

• Grow relationships through assessing customer needs and resolving challenges
• Manage incoming phone calls and emails between several accounts.
• Respond promptly and professionally to customer inquiries ensuring a high level of customer satisfaction.
• Keep accurate records of customer interactions.
• Provide price quotes and follow-up on sales leads.
• Enter order info into the scheduling system.
• Be willing to go the extra mile for the customers!

Requirements and skills

• High school diploma.
• Strong phone skills.
• Customer support experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time efficiently.
• Ability to operate in a fast-paced environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Current Openings for Customer Service Rep Jobs at TK Cups-Sorg's